This Agreement is between Phoenix Crown and you ("you", "your" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of Phoenix Crown Sites (as defined below) and any other subscription product or service offered for sale by Phoenix Crown and/or its affiliates (collectively, "Phoenix Crown "). The right to use any product or service offered by Phoenix Crown is personal to you and is not transferable to any other person or entity. Phoenix Crown reserves the right to make changes to Phoenix Crown sites, policies, and these Terms at any time without notice.
By using, accessing or ordering products from truehealthdirect.com , you hereby agree to all of the following terms.
10 bottle Safflower CLA - $198.00
7 bottle Safflower CLA - $129.00
3 bottle Safflower CLA - $79.95
2 bottle Safflower CLA - $69.95
1 bottle Safflower CLA - $39.99
Multi Vitamin 2 Bottle - $95.70
Raspberry Ketone - $59.85
Cleanse - $19.95
Priority Shipping - $9.95
Monthly Newsletter - $19.74
Ebook - $1.00
Should your card decline we reserve the right to offer you the product at a discounted rate.
We ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday). Shipping takes from 7 to 10 business days in order to receive your product. If you are unhappy with the product for any reason, you must either call us at (888)812-6626 or send an email to firstname.lastname@example.org as we have a 30 day money back guarantee.
Our Customer Service Department is open: Monday through Friday 8am to 8pm and Saturday 9am to 5pm EST (888)812-6626
1. Use of Phoenix Crown Sites.
Phoenix Crown Sites contain links to other Web sites, resources and advertisers. Phoenix Crown is not responsible for the availability of these external sites nor does it endorse or is it responsible for the contents, advertising, products or other materials made available on or through such external sites. Under no circumstances shall Phoenix Crown be held responsible or liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to a user in connection with the use of or reliance on any content, goods or services available on such external site. You should direct any concerns to such external site's administrator or webmaster.
2. Disclaimer of Warranty; Limitation of Liability.
Phoenix Crown neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement on Phoenix Crown sites, nor for any offensive, defamatory or obscene posting made by. Under no circumstances will Phoenix Crown be liable for any loss or damage caused by your reliance on information obtained through the content on Phoenix Crown sites. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Phoenix Crown sites. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content, including but not limited to financial, health, or lifestyle information, opinion, advice or other content.
You agree to defend, indemnify, and hold harmless Phoenix Crown , its officers, directors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your misuse or inability to use truehealthdirect.com , or Your breach of any of these terms and conditions of this Agreement. We shall promptly notify You by electronic mail of any such claim or suit, and cooperate fully (at Your expense) in the defense of such claim or suit. If we do not hear from You promptly, we reserve the right to defend such claim or suit and seek full recompense from You.
Our standard ground shipping takes from 7 to 10 business days within the continental United States and Shipping cost between $1.95 - $5.95 depending on location within the United States. If you have not received your order within 21 days from your purchase date, please call our customer care center to request a reshipment of your order. If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order. To manage your order, contact Phone: (888)812-6626
5. Sales and Distribution.
Distributor will not sell any product on eBay, Amazon, any of their affiliate's websites or any other auction website or online marketplace. Prices do not include and are net of any governmental taxes or charges of any kind that may be applicable to the sale, licensing, marketing or distribution of the products. Distributor understands and acknowledges that all sales are final and that they are not entitled to return any product for a refund. will not be responsible for any delays or lack of delivery due to customs clearance issues.
6. Cancellation Policy - Cancellations - Billing Errors - Refunds - 30 Day Return Policy:
Once an order has been submitted your credit card will be charged. Our ordering process is streamlined so your order will immediately be sent to processing and then shipping.
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. To inquire on a refund, please contact True Health Direct at one of the following options: Phone: (888)812-6626 If You are ever not satisfied with any Product that You ordered, You may call Our Customer Service Department and request a refund.
You may receive a refund of any Product that You ordered up to thirty (30) days after Your order was placed. Customers will receive a single refund per Product ordered, and repetitive refunds are not permitted unless the Product, as delivered to You, is defective. Phoenix Crown reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in Phoenix Crown 's judgment, requests refunds in bad faith.
In order to process Your refund, You must supply Us with Your name and delivery address. If You provide us with incorrect information, Your refund will be delayed. Refunds can take up to thirty (30) days to appear on Your credit card statement depending on the bank that issued your credit card If You have any questions about whether a refund has been issued, please call Our Customer Service Department.
If You believe that You have been billed improperly, please notify Our Customer Service Department immediately.
In order to obtain your refund, contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days of the date you originally ordered the product. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days of the original purchase date. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
Please call customer service at (888)812-6626 for return address, so we can make notes on your account
1. We cannot process or refund packages marked "Return to Sender."
2. Refunds will be issued to the same credit card that was charged when ordering the product.
Returned products must be sent to the following address:
True Health Direct
13229 Cocomo Court
Herriman, Utah 84096
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.
This Agreement and all matters arising out of, or otherwise relating to, this Agreement shall be governed exclusively by the laws of the State of California, excluding its conflict of law provisions. Venue for any matter arising from or related to this Agreement shall exist solely and exclusively in Los Angeles County, California, and the parties hereby submit to the personal jurisdiction of the state and federal courts sitting in Los Angeles County, California for such purpose.
In the event any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney's fees and costs incurred in connection therewith, including attorney's fees incurred on appeal. No waiver of or by Phoenix Crown shall be deemed a waiver of any subsequent default of the same provision of this Agreement. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
Phoenix Crown shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay Phoenix Crown s performance.
All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement. This Agreement constitute the entire agreement between the parties with respect to Your access and use of truehealthdirect.com and Your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters. Phoenix Crown reserves the right to change any of the provisions posted herein and You agree to review these terms and conditions each time You visit truehealthdirect.com . Your continued use of truehealthdirect.com following the posting of any changes to these terms and conditions constitutes Your acceptance of such changes. Phoenix Crown does not and will not assume any obligation to provide You with notice of any change to this document. Unless accepted by Phoenix Crown in writing, these terms and conditions may not be amended by You.
Statements made by Phoenix Crown have not been evaluated by the food and drug administration. The FDA Dose not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.
In the event that any individual should use the information presented on truehealthdirect.com without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.
No responsibility is assumed by the author, publisher or distributors of this information should the information be used in place of a licensed medical practitioner's services. No guarantees of any kind are made for the performance or effectiveness of the preparations mentioned on truehealthdirect.com . Furthermore, this information is based solely on the traditional and historic use of a given herb, or on clinical trials that are generally not recognized by any US government agency or medical organization. This information has not been evaluated by the US Food and Drug Administration, nor has it gone through the rigorous double-blind studies required before a particular product can be deemed truly beneficial or potentially dangerous and prescribed in the treatment of any condition or disease.
Herbal Safety Guidelines
Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on truehealthdirect.com . This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician. Should I check with my doctor or healthcare provider before using a supplement? This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk. Some supplements may interact with prescription and over-the-counter medicines. Taking a combination of supplements or using these products together with medications (whether prescription or OTC drugs) could under certain circumstances produce adverse effects. Be alert to advisories about these products, whether taken alone or in combination. For example: Coumadin (a prescription medicine), ginkgo biloba (an herbal supplement), aspirin (an OTC drug) and vitamin E (a vitamin supplement) can each thin the blood, and taking any of these products together can increase the potential for internal bleeding. Some supplements can have unwanted effects during surgery. It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to stop taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions -- such as changes in heart rate, blood pressure and increased bleeding - that could adversely affect the outcome of your surgery. Not to be used during pregnancy, or if you are nursing: Alkanet, Aloe, Angelica, Anise, Anise Star, Arnica, Ashwaganda, Barley Grass, Barberry, Basil, Bitter Melon, Black Cohosh, Bladderwrack, Blessed Thistle, Blood Root, Blue Cohosh, Blue Flag, Blue Vervain, Borage, Buckthorn, California Poppy, Cascara Sagrada, Catnip, Celandine, Celery, Chervil, Cinnamon, Club Moss, Comfrey, Coltsfoot, Cubeb, Dong Quai, Elecampane, Ephedra, False Unicorn, Fenugreek, Feverfew, Ginger, Golden Seal, Gravel, Guarana, Gymnema, Horehound, Horsetail, Hyssop, Juniper, Lemongrass, Licorice, Lobelia, Lovage, Lungwort, Mace, Motherwort, Mugwort, Muira Puama, Myrrh, Neem, Oregon Grape, Osha, Parsley, Pennyroyal, Pleurisy, Prickly Ash, Red Clover, Rhodiola, Rosemary, Rue, Sage, Sassafras, Sarsaparilla, Senna, Shepherds Purse, Spikenard, Turkey Rhubarb, Turmeric, Uva Ursi, Vitex, Watercress, White Sage, Wormwood, YarrowNot for persons with history of kidney stones, liver disorders, renal dysfunction or inflammation. Cubeb, Essiac, Horsetail, Hydrangea, Juniper Berries, Kava Kava, Parsley Root, Pennyroyal, Sheep Sorrel, Shepherds Purse, Suma, Sumac, Uva Ursi, Yellowdock, Yohimbe Not recommended for person currently taking blood thinning medications: Alfalfa, Angelica, Cramp Bark, Cubeb, Dong Quai, Ginkgo, Meadowsweet, Red Clover, Sarsaparilla, Yohimbe Not for persons with stomach inflammation/ulcers serious digestion and/or liver problems. May cause gastrointestinal upset: Black Haw, Blue Flag, Chaparral, Club Moss, Crampbark, Devils Claw, Eucalyptus, Elecampane, Essiac, Gentian, Ginger, Licorice, Lobelia, Parsley Root, Pleurisy, Pygeum, Solomans Seal, Tribulus, Turmeric, Yohimbe Not for long-term use: Bilberry Leaf, Black Walnut, Blessed thistle, Borage, Cascara Sagrada, Comfrey, Coltsfoot, Chaparral, Elecampane, Ephedra, Flax, Horsetail, Gentian, Goldenseal, Guarana, Juniper berries, Licorice, Lobelia, Lungwort, Mullein, Nettle Root, Rhubarb, Sage, Sassafras, Sarsaparilla, Senna, Sheep Sorrel, Wild Cherry, Wormwood, Uva Ursi, Yohimbe To be used only under the supervision of an expert qualified in the appropriate use of this substance: Calamus, Horse Chestnut, Lobelia, Licorice, Mandrake, Poke, Tonka Do not use if you have abdominal pain or diarrhea, discontinue if these occur. Consult health practitioner prior to use if pregnant, nursing, and taking medication or have a medical condition. Do not exceed recommended dose. Not for long term use: Aloe, Buckthorn, Cascara Sagrada, Senna, Turkey Rhubarb, Yohimbe May cause photo toxicity in some individuals at high dosage. Avoid long exposure to sun if using internally: Angelica, Celery Seed, Orange Peel, Rue, St. Johns Wort Seek advice from health practitioner prior to use if pregnant, nursing, have high blood pressure, heart or thyroid disease, diabetes, difficulty in urination due to prostate enlargement, or if taking mao inhibitor or other prescription drug. Reduce/discontinue use if nervousness, tremor, sleeplessness, loss of appetite or nausea occur. Do not exceed recommended dose. Keep out of reach of children: Ephedra, st. Johns wort, yohimbe Seek advice from a health practitioner before use if you have/may have had kidney or liver disease. Discontinue use if nausea, fever, fatigue or jaundice (dark urine, yellow discoloration of eyes) should occur: Boldo, Chaparral Statements made by Phoenix Crown have not been evaluated by the food and drug administration. The FDA Does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.